Carousell's New CarouBiz Feature Is What Every Small Business Needs

The NYLON office has recently moved, and with every move comes the tedious task of packing up. After several years in our Toa Payoh space, we spent weeks clearing the office for our big move, but we were left with one question — what do we do with all the extra stuff we have?

Back in 2019, the NYLON team tried Carousell out for the first time, and we had a fuss-free experience on the application. From posting pictures, contacting buyers and arranging payment and delivery, everything was a breeze. For our move, we decided to turn to Carousell again, but with a new feature — CarouBiz.

What is Carousell?

For those who don’t already know, Carousell is a virtual marketplace where users can buy and sell almost anything! From furniture, electronics, cars and even jobs and services, you’ll probably be able to find what you need on the platform. However, one thing to note is that all buyers and sellers are usually third party users, and that all purchases or sales are at your own risk.

What is CarouBiz?

Most casual customers would have no issue with using the app, but it can get a little tricky for some sellers. Whether you’re running a home business or you’re trying to sell a substantial amount of items, Carousell’s default 30 listing quota may not be enough for you to post everything you want to. With CarouBiz, sellers are able to increase this quota, from 50 listings with the Starter CarouBiz package to 2,000 listings with the Super CarouBiz option.

On top of the option to have more items for sale, CarouBiz subscribers can also post video listings, which are super handy for items that are a little more difficult to showcase over a still image. If you’re selling a particular service, such as landscaping or renovation, video listings may also be useful in showing off your handiwork. Apart from the basic Starter CarouBiz package, the 3 higher level packages also add a premium seller badge to your account, as well as a business analytics feature that allows you to see your own page insights, including a monthly analysis and pro tips to sell better. The premium seller badge is a great add-on to the verification badge general users can have, and it helps add an extra level of legitimacy, and gains extra trust from potential buyers.

How Safe Is Carousell?

With any online shopping app comes the worry of not getting what you paid for, or not receiving payment for a product you’ve already shipped out. To combat this risk, Carousell Protection is just what it sounds like — it protects both buyers and sellers by holding the payment in-app until both parties confirm the item has been received, before releasing the money to the seller. This is really helpful when it comes to items that are being mailed out — the seller has peace of mind that they’ll be receiving payment, and the buyer’s money will only be released once they’ve received hat they paid for.

Our Experience with CarouBiz

Before we subscribed to CarouBiz, the generic Carousell features were already easy enough to use, but CarouBiz made the whole process even smoother. Not only were we able to list even more items, but we got a few handy tips that helped us elevate our listings, and made the app even more convenient to use. Carousell’s Help Centre also has a handy guide on how to use the various CarouBiz tools.

Because we were moving, many of our listings were bigger furniture items, as well as miscellaneous items from around the office, and it was easy to arrange delivery and payment with our customers. If you’re running a small business or thinking of starting one, Carousell would be a great option to consider as a potential marketplace. The app takes away the need for an additional website, and all payments through Carousell Protection will be released to you, fuss-free, and funds can be transferred directly to your bank account.

Give CarouBiz A Try

If you’re a new user and you’re still on the fence of subscribing to CarouBiz, try out a 30-day free trial on any of their 4 plans. If you’ve previously had a subscription, you are also eligible to receive 15% off any CarouBiz plan on on Carousell desktop web. For those who are already subscribed to CarouBiz, simply upgrade your existing plan via the Carousell mobile app and receive another 30-day trial for free!